Associate, Core International Client Services Representative
Company: Charles Schwab
Location: Glendale
Posted on: March 17, 2026
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Job Description:
Position Type: Regular Your opportunity At Schwab, you’re
empowered to make an impact on your career. Here, innovative
thought meets creative problem solving, helping us “challenge the
status quo” and transform the finance industry together. We believe
in the importance of in-office collaboration and fully intend for
the selected candidate for this role to work on site in the
specified location(s). As an International Client Service
Associate, you will service international (non-US residents) and
domestic clients with all a full range of service and trading
needs. You will work in a collaborative, fast-paced environment to
assist with trading stocks, ETFs, mutual funds and options in
addition to general account servicing inquiries. We also complete
document translation services for internal partners and service
clients in foreign languages as needed. Evening and overnight
shifts will also support our clients within Stock Plan Services.
Our team consists of a diverse workforce in all different stages of
their careers, including career changers and individuals
re-entering the workforce. If you enjoy providing an outstanding
level of service to others around you, have a passion for
continuous learning, and enjoy working with like-minded individuals
with whom you can learn and grow this is the role for you. The
relationships that you create and uphold will have a direct impact
as you aid our clients to “Own Their tomorrow.” What you have To
ensure that we fulfill our promise of "challenging the status quo,"
this role has specific qualifications that successful candidates
should have. Required Qualifications: - Must be able to read,
write, and speak fluid Mandarin or Cantonese - Series 7 & 63
licenses required OR a condition of employment to successfully
obtain these licenses within the allotted training time. -
Well-developed and effective communication skills to establish
trust and rapport with clients through both verbal and written
communication - Available to work in a structured schedule and
adhere to assigned schedule including lunch and break time as
pre-determined by business need. - Positive attitude, enthusiasm,
professionalism, and strong work ethic with high level of integrity
and ethics. - Willingness and desire to learn in a fast-paced and
evolving environment. Preferred Qualifications: - 2 years of
college study in finance, economics, business administration, or
related area; bachelor’s degree is preferred. - 2 year of customer
service experience, preferably in financial services; 1 years of
experience working with clients through phone/chats/emails. - Basic
to intermediate knowledge of investment products. Ability to
explain these complex subjects via the phone. - Ability to quickly
identify client needs, demonstrate empathy and compassion in
responses, and apply sound judgment when taking action(s) to
achieve client objectives via phone/chat/email. - Flexible and able
to work on emails/chats/phones as business needs change. - High
flexibility in shift times, especially early in the morning as
business needs. In addition to the salary range, this role is
eligible for bonus or incentive opportunities. What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your
growth through meaningful work, continuous learning, and a culture
of trust and collaboration—so you can build the skills to make a
lasting impact. Our Hybrid Work and Flexibility approach balances
our ongoing commitment to workplace flexibility, serving our
clients, and our strong belief in the value of being together in
person on a regular basis. We offer a competitive benefits package
that takes care of the whole you – both today and in the future: -
401(k) with company match and Employee stock purchase plan - Paid
time for vacation, volunteering, and 28-day sabbatical after every
5 years of service for eligible positions - Paid parental leave and
family building benefits - Tuition reimbursement - Health, dental,
and vision insurance
Keywords: Charles Schwab, Maricopa , Associate, Core International Client Services Representative, Accounting, Auditing , Glendale, Arizona
