Collections Reps
Company: CornerStone Staffing
Location: Tempe
Posted on: June 24, 2025
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Job Description:
AUTO COLLECTIONS REPRESENTATIVE – EXPERIENCED ONLY Location
Tempe, AZ 85281 | Onsite (Possible Work From Home after 2 months)
COMPENSATION & SCHEDULE • $19/hour overtime opportunities •
Flexible 8-hour shifts between 6:00 AM – 10:00 PM, Mon–Sun •
Temp-to-Hire • Start date: Next training class begins in July ROLE
IMPACT As an Auto Collections Representative, you will be a key
player in driving financial recovery by managing delinquent auto
loan accounts. Your expertise in collections will support the
client's success in reducing delinquency rates, while fostering
positive customer relationships and providing tailored solutions.
This role offers growth potential with a clear path to permanent
employment and flexible work options. KEY RESPONSIBILITIES • Make
outbound and receive inbound calls to collect on delinquent auto
loan accounts • Negotiate payment arrangements and professionally
resolve delinquencies • Utilize skip tracing tools to locate
customers when necessary • Maintain accurate account documentation
and update notes • Meet or exceed daily productivity targets and
quality standards • Collaborate with team members and ensure
compliance with company policies and regulatory guidelines MINIMUM
QUALIFICATIONS • 2 years of proven experience in auto collections
or related financial recovery work • High School Diploma or GED
required • Flexible availability for an 8-hour shift between 6:00
AM – 10:00 PM, including some weekends • Willingness to work
mandatory overtime, especially at month-end CORE TOOLS & SYSTEMS •
Automated dialer systems • Skip tracing platforms • CRM and
collection account management software • Microsoft Office Suite
PREFERRED SKILLS • Strong conflict resolution and negotiation
abilities • Proven ability to exceed collection goals and KPIs •
Results-driven and resourceful with excellent customer service
skills By applying for this job, you agree to receive calls,
AI-generated calls, text messages, or emails from CornerStone and
its affiliates, and contracted partners. Frequency varies for text
messages. Message and data rates may apply. Carriers are not liable
for delayed or undelivered messages. You can reply STOP to cancel
and HELP for help. You can access our privacy policy at:
https://www.cornerstonestaffing.com/privacy SOUTHLAKE123
Keywords: CornerStone Staffing, Maricopa , Collections Reps, Customer Service & Call Center , Tempe, Arizona
