Receptionist/Administration

Company: Mercedes-Benz of Gilbert
Location: Gilbert
Posted on: February 16, 2026

Job Description:

Job Description Job Description Join the Winning Team at Mercedes-Benz of Gilbert! Mercedes-Benz of Gilbert is a family-owned and independently operated dealership that prides itself on exceptional service and a state-of-the-art facility. Serving the Gilbert area, we’re known for our successful sales and service team, and we’re on the lookout for dedicated, motivated individuals to join us as a Receptionist! Top applicants will be friendly and enthusiastic when greeting customers. Applicant must be professional in both appearance and telephone skills. A minimum of one year administrative experience is required. Must be competent using Microsoft Excel, Word as well as Google Sheets and Google Drive products. A minimum of one year receptionist experience is preferred. Dealership and CDK experience is a plus!. Applicant must enjoy working with others in a fast paced environment. Some duties include answering a multi-line telephone system, greeting guests, data entry, making follow up outbound calls and various other tasks as assigned. If you thrive in a fast-paced environment and love connecting with customers, this is the opportunity for you. Automotive reception experience is a plus, but we’re happy to train the right candidate! Working weekday morning, afternoon and nights shifts, as well as on weekends will be required. WHAT WE OFFER: Benefits Promotes from within Full time schedule. RESPONSIBILITIES: Administrative Duties: Enter vehicle data in various dealer portals Compile reports for management Have a strong understanding of Microsoft Office products (Excel, Word, etc.). Must be competent with using Good Drive products. Be able to navigate multiple websites, apps and portals Have a competent understanding of technology and how to navigate different sites, portals and apps. Reception Duties: Manage inbound calls and route the to the correct department accordingly Welcome walk in traffic Engage daily with customers via phone Make outbound calls to follow up with potential sales customers Manage incoming sales calls and enter information into database Monitor online lead database for client inquiries Complete data entry tasks Frequently check and respond to emails promptly Keep and maintain a clean and welcoming front desk Be cheerful and welcoming to all of our clients Assist sales personnel Assist management REQUIREMENTS: Strong verbal and written communication skills Ability to handle objections confidently over the phone Call center experience preferred but we will train the right candidate. Time management, prioritization skills, and the ability to multi-task are required Self-motivated and goal oriented Must work well within a team environment Work well being behind a computer Work well with interacting with clients and staff Familiar and comfortable using a computer, Microsoft Office products and the ability to learn new computer applications. Must be willing to submit to a drug screen prior to employment

Keywords: Mercedes-Benz of Gilbert, Maricopa , Receptionist/Administration, Customer Service & Call Center , Gilbert, Arizona