Insurance Customer Service Representative
Company: Allstate - Armando Rubio Agency
Location: Tucson
Posted on: February 19, 2026
|
|
|
Job Description:
Job Description Job Description Become a valued member of the
Allstate - Armando Rubio Agency team as a Bilingual Insurance
Customer Service Representative. With over 25 years of experience
and a reputation for excellence, as one of the largest agencies in
Arizona, we are dedicated to growth and exceptional client
services. Join us in our commitment to a centralized workplace,
where every team member contributes to our success in a dynamic and
supportive environment. We are currently seeking an enthusiastic
Insurance Customer Service Representative with previous customer
service experience. This full-time position offers a competitive
salary, with a base ranging from $18/hour to $23/hour, based on
experience, with the potential to earn more through commission and
upselling to existing clients, averaging an additional $700/month.
. Apply today to be part of our thriving work environment, where
your efforts are recognized and rewarded. Help us to make a
difference in the lives of our clients and our team. Benefits
Annual Base Salary Commission Health Insurance Hands on Training
Evenings Off Generous PTO Plan Weekends Off Paid Holidays 401k Plan
Professional Work Environment Equipment Provided Flexibility with
Personal Life Schedules Monday - Thursday (8am - 5pm) Work Schedule
Friday (9am - 5pm) Work Schedule Paid Time Off (PTO) Disability
Insurance Life Insurance Vision Insurance Dental Insurance
Responsibilities Ensures ongoing engagement and satisfaction
through consistent follow-up practices. Identify opportunities to
upsell additional products to existing clients by outbound calling
for renewals. Process insurance policy payments accurately and
efficiently. Answering incoming phone calls and scheduling
appointments. Prepare and issue insurance documents promptly and
accurately. Ensure policy changes are processed accurately and in
compliance with regulations. Proactively address client needs and
concerns to ensure long-term relationships. Requirements Licensing
Requirements: You will be required to obtain a Property and
Casualty License (if not already licensed). Reimbursement Program
Available Minimum job tenure of more than 2 years, demonstrating
commitment and stability in previous roles with experience in
customer service. Proficient in Microsoft Office Suite, including
Word, Excel, and PowerPoint. Capable of handling multiple tasks
simultaneously. Clear and effective communication skills, both
written and verbal.
Keywords: Allstate - Armando Rubio Agency, Maricopa , Insurance Customer Service Representative, Customer Service & Call Center , Tucson, Arizona
