Customer Engagement Applications Engineer

Company: Disability Solutions
Location: Chandler
Posted on: April 17, 2024

Job Description:

Base Pay Range: $73,600.00 - $125,100.00 AnnuallyPrimary Location: USA-AZ-Chandler-KLAKLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits identified below. Interns are eligible for some of the benefits identified below. Our pay ranges are determined by role, level, and location. The range displayed above reflects the minimum and maximum pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including location, job-related skills, experience, and relevant education level or training. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process. Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Job Description/Preferred Qualifications

• Responsible for providing technical applications support for the development and implementation of KLA Pattern Laser Scanning products in customer fabrication facilities.
• Makes presentations on all aspects of products. Be responsible for acceptance test, customers training, recipe setup, project execution, and related activities.
• Provides follow-up support in disseminating technical information on specific applications.
• Drive penetration, share and adoption of product with customer.
• Escalates field apps issue to division and follow up for issue fix.
• Works together with KLA service engineers to troubleshoot and identifying tool problems and help to issue and drive POA's (Plan Of Action) as part of 7-step problem solving methodology.
• Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
• Assists sales staff in assessing potential application of company products to meet customer needs.
• Reports regional requirement and updates to product division.
• Works with customers and division to maximize the benefit of wafer inspectors, Generate BKM and publish technical paper. Minimum QualificationsMaster's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 yearsThe company offers a total rewards package that is competitive and comprehensive including but not limited to the following: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com to request accommodation.

Keywords: Disability Solutions, Maricopa , Customer Engagement Applications Engineer, Engineering , Chandler, Arizona