Capital Systems & Services Quality Engineer – Entry Level
Company: millenniumsoft
Location: Tempe
Posted on: April 2, 2026
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Job Description:
Position : Capital Systems & Services Quality Engineer – Entry
Level Location : Tempe, AZ Duration : 3 Months Total Hours/week :
40.00 1st Shift Client: Medical Device Company Job Category:
Engineering Level Of Experience: Entry Level Employment Type:
Contract on W2 (Need US Citizens Or GC Holders Only) Job
Description: This position is an entry level engineering position
within the Capital Systems & Services department. The engineer will
be responsible for providing engineering and technical support to
the Capital Systems & Services department regarding BDPI equipment
service, repair, and complaint processes. (Per applicable
standards, operating procedures, and work instructions.) Summary of
Position with General Responsibilities: Actively supports the
Capital Systems & Services Department by supporting follow up
process with customers and service centers helping to expedite
return/repair process. Assist in processing no-sample return
investigations, and closure of complaint/service records. Essential
Job Functions: Review FMEA’s as needed. Review complaint failure
coding as needed for trending analysis. Assist in review of double
trigger complaint events Support active CAPA projects. Assist in
writing complaint investigations based on the service center’s
investigation, repair, and root cause analysis. Perform quality
reviews following the complaint investigation write up. (QA process
step.) Provide technical support for service related questions and
equipment functionality for CS&S department. Assist in the
reviewing and updating of CS&S documentation related to
re-usable equipment service and complaint processes. Trains on,
understands, and follows company procedures and regulatory
requirements. Basic Qualifications: Effective communication skills,
written and verbal Proficient in Microsoft Office Suite, Document
Management (MasterControl), Enterprise (JDE/SAP), AS400 Active
Contracts system, Trackwise Complaint Management System, and
Trackwise CESC/ServiceMax service platforms Customer Service skills
and ability to effectively communication with customers/service
centers. Organizational skills. Computer-savvy skills. Technical
writing skills. Basic interpersonal skills – active listening.
Software application skills. Problem-solving / troubleshooting
skills. Ability to work in cross-functional teams Education and/or
Experience: Engineering Bachelor’s degree 2 years preferred
experience Medical industry (GMP) experience preferred Proficient
in MS Office (Excel preferred) Minimum Educational Requirements:
Engineering Bachelor’s degree Physical Demands: While performing
the duties of this job, the employee is regularly required to
stand, walk, sit, and use hands to manipulate, handle or feel
objects, tools, controls and office equipment. The employee
frequently is required to talk and hear. The employee is
occasionally required to reach with hands and arms and stoop, kneel
or crouch. Work Environment: While performing the duties of this
job, the employee may be in an open cubicle environment. Candidate
must be able to work in a team-oriented, fast-paced environment.
BDPI is an affirmative action, equal opportunity employer that
values and actively seeks diversity in the workforce.
Keywords: millenniumsoft, Maricopa , Capital Systems & Services Quality Engineer – Entry Level, Engineering , Tempe, Arizona
