Health Informatics Specialist II - REMOTE

Location: Phoenix
Posted on: June 23, 2025

Job Description:

Are you passionate about improving the quality of healthcare? Are you ready to leverage your talents to make healthcare better for everyone? Do you want the opportunity to give back to your community? Do you want to have fun at work ? Then join the growing team at Health Services Advisory Group (HSAG) that is transforming the delivery of healthcare in the United States! Summary Under general supervision, the Health Informatics Specialist serves as a member of the project team responsible for coordinating and implementing clinical quality improvement (QI) activities with collaborators for specified projects involving physician offices. This includes generating clinical quality reports from various electronic health record (EHR) systems in physician practices. This position is responsible for evaluating efficiency and effectiveness and recommending improvements for all work activities that fall within the team responsibilities. The HIS serves as the primary point of contact for an assigned group of providers, offering hands-on QI support through site visits, webinars, and virtual meetings. Core responsibilities include conducting assessments, performing root cause analyses, and developing quality action plans aligned with CMS priorities such as chronic disease management (e.g., hypertension, diabetes) and promoting EHR adoption to improve interoperability. Essential Competencies, Duties and Responsibilities Communicates/consults with providers on a regular basis to inform them of project goals, objectives, and quality indicators, as well as to ascertain providers' needs for technical assistance from HSAG. Assesses current providers EHR systems and barriers to QI and reporting of quality measures. Based upon the evaluation and in collaboration with the project team, determines appropriate interventions and shares these with providers. Serves as the lead HSAG contact for assigned physician offices (POs). Responsible for leading Physician Office’s (PO) through QI activities using their EHR and identifying and helping to overcome barriers to a successful implementation of pay-for-performance initiatives on recognized quality measures. Will assist POs in effectively using the EHR for care management and establishing procedures for reporting quality measures. Utilizes problem-solving techniques, and other QI methods to demonstrate to providers how current processes may create or ease bottlenecks in their systems. Provides educational support to providers regarding how to reengineer existing processes and subcomponents or design new ones to improve performance and/or documentation on quality indicators, which are below standards. During face-to-face meetings with providers, discusses complex situations and/or fields questions to appropriate HSAG staff members. Documents interventions using appropriate reporting tools such as the SharePoint, Customer Relationship Management, and on-site summary reports. Project deadlines may necessitate occasional extended work hours. Additional Tasks Identify and spread best practices to improve quality of care and care coordination. Other tasks and assignments as may be assigned by the supervisor. Ability to work independently under the general guidance and supervision of immediate supervisor. Compensation: 82,000 - 98,000 DOE

Keywords: , Maricopa , Health Informatics Specialist II - REMOTE, Healthcare , Phoenix, Arizona