Shared Market Clinical - Care Coordinator
Company: ArchWell Health
Location: Mesa
Posted on: April 2, 2026
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Job Description:
ArchWell Health is a new, innovative healthcare provider devoted
to improving the lives of our senior members. We deliver
best-in-class care at comfortable, accessible neighborhood clinics
where seniors can feel at home and become part of a vibrant,
wellness-focused community. Our members experience greater
continuity of care, as well as the comfort of knowing they will be
treated with respect by people who genuinely care about them, their
families, and their communities. Job Summary: The Care Coordinator
is responsible for supporting our members as they navigate the
complex healthcare delivery system, ensuring every member receives
the right care in the right setting. This individual will serve as
a guide for the member and their families to ensure the member
meets with the right specialists, inside or outside the center, in
a timely manner. An ideal candidate will have a deep understanding
of the healthcare ecosystem, have strong attention to detail, and
be driven by a passion for providing quality care to seniors.
Duties/Responsibilities: Partner with ArchWell Health's
multi-disciplinary care team to gain a deep understanding of each
member's care needs, including identifying gaps and barriers to
treatment Coordinate referrals to external providers, vendors, and
services to ensure care needs are met Complete proper documentation
for member referrals to ensure records are accurate and current
Build and nurture relationships with members and their families to
successfully facilitate care coordination Carry out all activities
and provide ongoing monitoring as outlined in a member's care plan
to ensure routine followup and progression is made on care plan
goals Adhere to HIPAA standards and confidentiality of protected
health information (PHI) Promote clear communication among care
team and treating clinicians to ensure positive member outcomes
Assist members in problem solving potential issues related to the
health care system, financial or social barriers (e.g., request
interpreters as appropriate, transportation services or
prescription assistance). Be the system navigator and point of
contact for members and families, with patients and families having
direct access for asking questions and raising concerns. Additional
duties, as assigned Required Skills/Abilities: Deep understanding
of the healthcare ecosystem, ideally with experience in benefits
and insurance authorization Passion for helping senior members
successfully carry out care plans Ability to work effectively with
diverse populations including staff, providers, members, family
members, insurance carriers, vendors, and the public Basic medical
terminology Understanding of Medicare criteria for equipment and
supplies Knowledge of CPT and ICD-10 codes Working knowledge of
specialists and community resources to assist the member Strong
communication and rapport-building ability among an
interdisciplinary team Ability to multi-task and manage competing
priorities with high attention to detail Proficient PC skills to
include Microsoft Office Fluency in Spanish, or languages spoken by
the people in the communities we serve (where necessary) Education
and Experience: H.S. Diploma or equivalent required; degree or
college level coursework in healthcare preferred 2 years of
experience in referral management or care coordination Medical
Assistant or medical administrative experience is helpful
Experience with EMR systems, ideally eClinicalWorks or similar
ArchWell Health is an equal opportunity employer. Qualified
applicants will receive consideration for employment without regard
to their race, color, religion, age, sex, sexual orientation,
gender identity, national origin, disability, veteran status, or
any other protected classification.
Keywords: ArchWell Health, Maricopa , Shared Market Clinical - Care Coordinator, Healthcare , Mesa, Arizona
