Delivery Lead - Technology
Company: Bank of America
Location: Chandler
Posted on: April 3, 2026
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Job Description:
Job Description: At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. We do this by driving Responsible Growth and
delivering for our clients, teammates, communities and shareholders
every day. Being a Great Place to Work is core to how we drive
Responsible Growth. This includes our commitment to being an
inclusive workplace, attracting and developing exceptional talent,
supporting our teammates’ physical, emotional, and financial
wellness, recognizing and rewarding performance, and how we make an
impact in the communities we serve. Bank of America is committed to
an in-office culture with specific requirements for office-based
attendance and which allows for an appropriate level of flexibility
for our teammates and businesses based on role-specific
considerations. At Bank of America, you can build a successful
career with opportunities to learn, grow, and make an impact. Join
us! Position Summary: The Technology Delivery Lead is responsible
for coordinating cross?functional teams, managing scope, schedule,
financials, and risks, and ensuring alignment across
Infrastructure, Architecture, Controls, and Product partners. This
role provides end?to?end leadership for a complex technology
project deploying IT Service Management capabilities on the
ServiceNow platform—a critical component of our enterprise?wide
modernization of Technology Service Management. Given the
transformational nature of this program and its dependency on
disciplined technology delivery. Required Qualifications: 10 years’
experience managing end-to-end one or more of the niche
technologies from ideation to operations, including design,
development, testing and implementation phases Thorough knowledge
of all technologies within the niche’ group for the specific role,
including how and why it is used, the risks associated with it, and
be able to adapt to evolving customer demands Understanding of
global requirements and regulatory issues impacting niche
technologies Comfortable and experienced in being the single point
of contact for the program Possesses the leadership and courage to
make hard decisions, hold people accountable and to deliver
unfavorable news when necessary Demonstrates effective
communications at all levels of the organization; strong written
and verbal communications, concisely, and knows the audience Proven
track record of successfully managing multiple programs with
supporting projects at various stages of the delivery life cycle
Experience with program lifecycles leveraging Agile/Waterfall
Methodologies and ability to adhere to Enterprise Change Management
standards Strong working knowledge of standard project management
software, such as MS Project, and the MS Office Suite Understands
dependencies and critical path deliverables. Understands the
impacts of schedule delays on financials, risk, and strategy.
Escalate schedule misses appropriately when necessary or manage it
independently when escalation is not needed Understands the work
that needs to get done, the resources completing the work, and
aligns tasks to the right people, even if the right person
occasionally isn’t in that role Experience in program budgeting,
forecasting and cost control Ability to support Bank of America's
Risk Framework through identification, escalation and debate of
risk inherent in all business activities Desired Qualifications:
Understanding of external regulatory issues and experience working
with internal and external auditors Experience in multiple niche
technology areas Skills: Collaboration Project Management Result
Orientation Solution Delivery Process Stakeholder Management
Analytical Thinking Business Acumen Financial Management Influence
Risk Management Agile Practices Architecture Data Management
Solution Design Technical Strategy Development Shift: 1st shift
(United States of America) Hours Per Week: 40
Keywords: Bank of America, Maricopa , Delivery Lead - Technology, IT / Software / Systems , Chandler, Arizona
