Legal Intake Specialist

Company: Neeley Law
Location: Mesa
Posted on: May 3, 2025

Job Description:

Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! You'll speak with prospective clients on the phone and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We'll provide the training and resources to help you flourish in your role on a our fun, supportive, and passionate team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today!

Responsibilities:

--- Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood
--- Set appointments for potential clients that meet our criteria to keep our lawyers' schedules organized and grow our caseload
--- Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files


Qualifications:

--- Excellent and empathetic verbal and written communication skills required
--- Strong computer and data entry skills
--- Familiarity with case management and CRM systems a bonus
--- Previous legal experience highly valued
--- Previous customer service or sales experience preferred
--- High school diploma or equivalent needed, while a Bachelor's degree is desired


About Company:
Neeley Law is Arizona's premier consumer bankruptcy and family law firm.

We offer a competitive salary and benefits package, including health insurance, 401(k), and paid time off.

We are changing the way people feel about hiring an attorney by delighting our clients with exceptional legal services, unparalleled empathy, and tools to empower them to rebuild their financial lives and prosper in the future.

Keywords: Neeley Law, Maricopa , Legal Intake Specialist, Legal , Mesa, Arizona