Lead Direct Service Provider - Casa Grande

Company: MIKID
Location: Casa Grande
Posted on: February 16, 2026

Job Description:

Job Description Job Description Description: Join the MIKID team and make a real impact for children and families! Be part of something meaningful—help us rebuild communities, one family at a time and advocate for those who need it. MIKID is Arizona's largest family support nonprofit, and we're on the lookout for dynamic individuals to join our team. At MIKID, we offer more than just a job – we offer a chance to be the change. Enjoy job flexibility, life-work fulfillment, and unparalleled support. Our robust benefits and rewards include: 14 paid holidays, including your birthday! Matching 401K retirement plan Health, dental, vision, and life insurance Employee assistance program Generous Paid Time Off & Sick Time Opportunities for advancement On-the-job training Employee referral program Are you ready to be the change and advocate for those who need it most? To embark on this meaningful journey, all you need is passion and dedication. Check out our inspiring stories of hope: https://www.mikid.org/stories -of-hope/ We do require our team to obtain or currently possess an Arizona State Level One Fingerprint Clearance Card, 5 Year Certified Clean MVD Report, and TB screen. Reimbursable by MIKID or we have resources for you to obtain them. Ready to embark on a career that matters? Apply today and grow with us! MIKID MakeADifference Position Summary: The Lead Direct Service Provider provides peer to peer direct service support to members enrolled in the Behavioral Health system. It is a key role for fulfilling The Arizona 12 Guiding Principles in the Children’s System of Care. Essential Duties/Responsibilities: · Relay information between the member and staff, ensuring clear and accurate communication. · Responsible for working with ages 0-25 which includes the Transitional Age Youth population (TAY). · Report member feedback and any relevant issues directly to the onsite manager. · Assist in coordinating meetings, appointments, or respite services. · Complete administrative duties as directed by the site manager - Act as the point of contact for the team, addressing queries, resolving issues, and ensuring adherence to company policies and procedures when Manager is off site. · Assist parents/caregivers in navigating systems and meeting the treatment goals for their enrolled members. · Deliver interventions and activities that meet the needs of the child and build on their strengths in order to achieve positive outcomes. · Collaborate with other individuals involved in providing support and care to families enrolled in services. · Empower members by providing information, support, education, training, and connection with community resources. · Empower parents/caregivers to advocate the treatment services for the enrolled member/their family. · Provide clinical intervention to assist parent/caregiver in reaching the goals per the Individual Service Plan of members. · Attends/facilitates Child Family/Adult Recovery Team Meetings for members assigned for Coordination of Care and maintain continued education with caregivers, case managers and other entities as part of the treatment team. · Complete and maintain member documentation in accordance with regulations and MIKID best practices. Facilitate peer-to-peer support groups and/or provide skills support. Supervisory Responsibilities: Yes, The LDSP assists with additional administrative duties in support of their direct supervisor and peers. Requirements: Education and Experience: · High School Diploma or G.E.D required. · 2 Years experience in the Behavioral Health field. · Effective written and verbal communication skills. · Excellent organizational skills. Required Skills/Abilities: · Must be able to demonstrate an accepting stance while responding with empathy and clarify to the family. · Must be able to encourage collaboration and have knowledge of the system of care in the community in which he/she works. · Ability to obtain fingerprint clearance through Arizona Department of Public Safety. · Valid driver’s license and proof of car insurance and dependable transportation. · Working knowledge of basic typing/computer skills. · Working knowledge of Microsoft products. · Extensive knowledge of behavioral health agency policies and procedures. · Ability to maintain personal and professional limitations. · Must maintain a specified % of billable work. · Ability to understand the decision-making process and completion of forms related to confidentiality. Travel required: · Providers will work from a range of work locations in their community. Locations may change throughout the course of employment and travel up to 50% of the time. · Ability to operate vehicle during the course of a workday and transport members. · Provide services to parents/caregivers in the home and/or community. Physical Requirements and Work Environment: · Prolonged periods of sitting at a desk and working on a computer. · Must be able to lift up to 50 pounds. · Constantly stooping, bending, standing and walking during a shift. · Must be able to be work in both indoor/outdoor working conditions including extreme weather (heat/cold). · Must be able to remain in a stationary position 15% of the time. · Occasionally moves about inside the office to access filing cabinets, office machinery, etc. · Occasionally operates a computer and other office machinery, such as copy machine and printer. · Occasionally ascends/descends stairs to visit other offices or attend meetings. · Occasionally positions self to reach desk drawers, file cabinets, etc. · Frequently communicates with internal and external constituents related to compliance-related issues, policy interpretation, compliance training, etc. Additional eligibility requirements: · Current Fingerprint Clearance or the ability to obtain a clearance card. · Must have a valid Driver's License. · Must have access to a vehicle. · Must meet vehicle insurance requirement (50/100 liability) and vehicle registration. Must have a clean driving record. · This position requires work authorization in the United States. · The organization is an Equal Opportunity Employer and values diversity in its workforce. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Keywords: MIKID, Maricopa , Lead Direct Service Provider - Casa Grande, Healthcare , Casa Grande, Arizona